/**
 * Jinna Suites — Concierge widget (guest side). "Cinema" edition.
 *
 * Glass only on the shell, header, composer and veil; message bubbles stay
 * flat for legibility. Every visual token flows from the admin-injected
 * --jw-* contract, with brand tokens as fallbacks.
 */

/* ==================================================================
 * 0. Design contract
 * ================================================================== */

.chat-widget {
  --chat-accent:        var(--jw-accent, var(--color-orange-primary, #ff6b35));
  --chat-accent-light:  var(--jw-accent-light, var(--color-orange-light, #ff9f7a));
  --chat-accent-dark:   var(--jw-accent-dark, var(--color-orange-dark, #e85528));
  --chat-accent-wash:   color-mix(in srgb, var(--chat-accent) 16%, transparent);
  --chat-accent-hair:   color-mix(in srgb, var(--chat-accent) 34%, transparent);
  --chat-accent-ink:    var(--jw-accent-ink, #0a0a0a);

  --chat-panel-colour:  var(--jw-panel-bg, #0f0f11);
  --chat-panel-alpha:   var(--jw-panel-opacity, 0.92);
  --chat-text:          var(--text-primary, #f5f5f5);
  --chat-text-2:        rgba(245, 245, 245, 0.72);
  --chat-text-3:        rgba(245, 245, 245, 0.5);
  --chat-line:          rgba(255, 255, 255, 0.1);
  --chat-line-soft:     rgba(255, 255, 255, 0.07);
  --chat-glass:         rgba(255, 255, 255, 0.05);
  --chat-glass-2:       rgba(255, 255, 255, 0.08);

  --chat-radius:        var(--jw-radius, 22px);
  --chat-bubble-radius: var(--jw-bubble-radius, 18px);
  --chat-density:       var(--jw-density, 1);
  --chat-pad:           calc(16px * var(--chat-density));
  --chat-gap:           calc(6px * var(--chat-density));
  --chat-gap-lg:        calc(10px * var(--chat-density));
  --chat-type:          var(--jw-font-size-base, 14px);
  --chat-head-h:        var(--jw-header-height, 64px);
  --chat-ease:          cubic-bezier(0.2, 1, 0.3, 1);

  --jw-monogram: 'J';

  position: fixed;
  right: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  bottom: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  z-index: 850;
  display: flex;
  align-items: flex-end;
  gap: 14px;
  font-family: var(--font-body, 'Inter', -apple-system, 'Segoe UI', sans-serif);
  font-size: var(--chat-type);
  line-height: 1.5;
  color: var(--chat-text);
  pointer-events: none;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

.chat-widget[data-position="left"] {
  right: auto;
  left: var(--jw-offset, clamp(14px, 2.2vw, 26px));
}

.chat-widget > * { pointer-events: auto; }
.chat-widget [hidden] { display: none !important; }

.chat-widget[data-density="compact"]  { --chat-density: 0.85; }
.chat-widget[data-density="spacious"] { --chat-density: 1.15; }
.chat-widget[data-density="roomy"]    { --chat-density: 1.15; }

.chat-widget :focus-visible {
  outline: 2px solid var(--chat-accent-light);
  outline-offset: 2px;
}

.chat-widget ::selection { background: color-mix(in srgb, var(--chat-accent) 32%, transparent); }

/* ==================================================================
 * 1. Launcher — pill | bubble | dock
 * ================================================================== */

.chat-launcher-wrap {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
}

.chat-launcher__label {
  font-size: 11px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--chat-text-2);
  padding: 8px 14px;
  border-radius: 999px;
  border: 1px solid var(--chat-line);
  background: color-mix(in srgb, var(--chat-panel-colour) 74%, transparent);
  backdrop-filter: blur(14px) saturate(160%);
  -webkit-backdrop-filter: blur(14px) saturate(160%);
  opacity: 0;
  transform: translateX(8px);
  transition: opacity 240ms var(--chat-ease), transform 240ms var(--chat-ease);
  pointer-events: none;
  white-space: nowrap;
}

.chat-widget:hover .chat-launcher__label,
.chat-launcher:focus-visible + .chat-launcher__label,
.chat-widget[data-state="closed"]:hover .chat-launcher__label {
  opacity: 1;
  transform: none;
}

[data-position="left"] .chat-launcher-wrap { flex-direction: row-reverse; }
[data-position="left"] .chat-launcher__label { transform: translateX(-8px); }

.chat-widget[data-launcher="pill"] .chat-launcher__label { opacity: 1; transform: none; }
.chat-widget[data-launcher="bubble"] .chat-launcher__label { display: none; }

.chat-launcher {
  position: relative;
  width: var(--jw-launcher, 56px);
  height: var(--jw-launcher, 56px);
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  display: grid;
  place-items: center;
  color: var(--chat-accent-ink);
  background:
    radial-gradient(120% 120% at 30% 20%, color-mix(in srgb, #fff 22%, transparent), transparent 46%),
    linear-gradient(155deg, var(--chat-accent), var(--chat-accent-dark));
  box-shadow:
    var(--jw-shadow, 0 16px 40px rgba(0, 0, 0, 0.55)),
    inset 0 1px 0 rgba(255, 255, 255, 0.24);
  transition: transform 260ms var(--chat-ease), box-shadow 260ms var(--chat-ease), filter 200ms;
  isolation: isolate;
}

.chat-launcher:hover {
  transform: translateY(-3px) scale(1.04);
  filter: brightness(1.05);
  box-shadow:
    0 20px 52px color-mix(in srgb, var(--chat-accent) 42%, rgba(0, 0, 0, 0.5)),
    inset 0 1px 0 rgba(255, 255, 255, 0.28);
}
.chat-launcher:active { transform: translateY(0) scale(0.97); }
.chat-launcher:focus-visible { outline: 3px solid var(--chat-accent-light); outline-offset: 4px; }

.chat-launcher__monogram {
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: calc(var(--jw-launcher, 56px) * 0.39);
  font-weight: 700;
  line-height: 1;
  transition: opacity 200ms, transform 220ms var(--chat-ease);
}

.chat-launcher__icon {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  opacity: 0;
  transform: scale(0.7) rotate(-12deg);
  transition: opacity 200ms, transform 220ms var(--chat-ease);
}

.chat-widget[data-state="open"] .chat-launcher__monogram { opacity: 0; transform: scale(0.7); }
.chat-widget[data-state="open"] .chat-launcher__icon { opacity: 1; transform: none; }

.chat-launcher__ring {
  position: absolute;
  inset: -5px;
  border-radius: 50%;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 42%, transparent);
  opacity: 0;
  pointer-events: none;
}

.chat-widget[data-state="closed"] .chat-launcher__ring {
  opacity: 1;
  animation: chat-halo 3.4s var(--chat-ease) infinite;
}
.chat-widget[data-state="closed"]:hover .chat-launcher__ring,
.chat-widget[data-state="closed"]:focus-within .chat-launcher__ring { animation-play-state: paused; }
.chat-widget[data-state="open"] .chat-launcher__ring { opacity: 0; animation: none; }

@keyframes chat-halo {
  0%, 100% { transform: scale(1);    opacity: 0.55; }
  70%      { transform: scale(1.22); opacity: 0; }
}

.chat-launcher__badge {
  position: absolute;
  top: -3px;
  right: -3px;
  min-width: 20px;
  height: 20px;
  padding: 0 6px;
  border-radius: 999px;
  background: var(--chat-text);
  color: #0a0a0a;
  font-size: 10.5px;
  font-weight: 700;
  line-height: 20px;
  text-align: center;
  font-variant-numeric: tabular-nums;
  box-shadow: 0 0 0 2px rgba(10, 10, 10, 0.85), 0 4px 10px rgba(0, 0, 0, 0.45);
  animation: chat-badge-in 480ms var(--chat-ease) both;
}

@keyframes chat-badge-in {
  0%   { transform: scale(0.2);  opacity: 0; }
  55%  { transform: scale(1.16); opacity: 1; }
  78%  { transform: scale(0.94); }
  100% { transform: scale(1); }
}

/* ==================================================================
 * 2. Panel shell — floating | sheet
 * ================================================================== */

.chat-panel {
  /* The panel leaves the flex flow so the launcher never pushes it off the
     corner: it anchors to the viewport with the same offset, exactly like a
     native chat sheet. The mobile rule below overrides every side at once. */
  position: fixed;
  inset-inline-end: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  inset-inline-start: auto;
  bottom: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  width: min(424px, calc(100vw - 40px));
  height: min(680px, 78vh, calc(100dvh - env(safe-area-inset-bottom, 0px) - clamp(96px, 16vh, 180px)));
  max-height: calc(100vh - env(safe-area-inset-bottom, 0px) - 88px);
  display: flex;
  flex-direction: column;
  border-radius: var(--chat-radius);
  overflow: hidden;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.05), rgba(255, 255, 255, 0.012) 30%, transparent),
    color-mix(in srgb, var(--chat-panel-colour) calc(var(--chat-panel-alpha) * 100%), transparent);
  border: 1px solid var(--chat-line);
  backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  -webkit-backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  box-shadow: var(--jw-shadow, 0 34px 90px rgba(0, 0, 0, 0.6));
  transform-origin: bottom right;
  animation: chat-in 320ms var(--chat-ease) both;
  isolation: isolate;
}

.chat-widget[data-position="left"] .chat-panel { transform-origin: bottom left; }

/* Once the panel is open the launcher has done its job: the header carries
   the minimise control, so the button steps aside instead of hanging beside
   the panel. */
.chat-widget[data-state="open"] .chat-launcher-wrap {
  opacity: 0;
  visibility: hidden;
  transform: translateY(6px);
  pointer-events: none;
  transition: opacity 200ms var(--chat-ease), transform 200ms var(--chat-ease), visibility 0s 200ms;
}

@keyframes chat-in {
  from { opacity: 0; transform: translateY(16px) scale(0.965); }
  to   { opacity: 1; transform: none; }
}

.chat-panel::before {
  content: '';
  position: absolute;
  top: 0;
  left: 10%;
  right: 10%;
  height: 1px;
  z-index: 3;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.55), transparent);
  pointer-events: none;
}

.chat-widget[data-panel="sheet"] .chat-panel {
  inset-inline-end: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  inset-inline-start: auto;
  bottom: 0;
  top: auto;
  height: min(720px, 86vh, calc(100dvh - env(safe-area-inset-bottom, 0px)));
  border-radius: var(--chat-radius) var(--chat-radius) 0 0;
  border-bottom: 0;
  box-shadow: var(--jw-shadow, 0 -18px 60px rgba(0, 0, 0, 0.55));
}

.chat-widget[data-panel="sheet"][data-position="left"] .chat-panel {
  inset-inline-start: var(--jw-offset, clamp(14px, 2.2vw, 26px));
  inset-inline-end: auto;
}

.chat-panel__handle {
  display: none;
  position: absolute;
  top: 7px;
  left: 50%;
  z-index: 4;
  transform: translateX(-50%);
  pointer-events: none;
}
.chat-panel__handle i {
  display: block;
  width: 38px;
  height: 4px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.3);
  box-shadow: 0 0 0 3px rgba(0, 0, 0, 0.12);
}
[data-theme="light"] .chat-panel__handle i { background: rgba(0, 0, 0, 0.22); }

@supports not ((backdrop-filter: blur(1px)) or (-webkit-backdrop-filter: blur(1px))) {
  .chat-panel,
  .chat-head,
  .chat-foot { background-color: #0f0f11; }
  [data-theme="light"] .chat-panel,
  [data-theme="light"] .chat-head,
  [data-theme="light"] .chat-foot { background-color: #ffffff; }
}

/* ==================================================================
 * 3. Header band — aurora | solid | minimal
 * ================================================================== */

.chat-head {
  position: relative;
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-height: var(--chat-head-h);
  padding: calc(12px * var(--chat-density)) calc(12px * var(--chat-density)) calc(12px * var(--chat-density)) calc(16px * var(--chat-density));
  border-bottom: 1px solid var(--chat-line-soft);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.05), transparent);
  backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  -webkit-backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  overflow: hidden;
  isolation: isolate;
}

.chat-head:has(> .chat-head__band) {
  display: block;
  padding: 0;
  min-height: 0;
}

.chat-head__aurora {
  position: absolute;
  inset: 0;
  overflow: hidden;
  pointer-events: none;
  -webkit-mask-image: linear-gradient(180deg, #000 46%, transparent 100%);
          mask-image: linear-gradient(180deg, #000 46%, transparent 100%);
}

.chat-head__aurora::before,
.chat-head__aurora::after {
  content: '';
  position: absolute;
  width: 200%;
  height: 300%;
  inset: -70% auto auto -50%;
  will-change: transform;
}

.chat-head__aurora::before {
  background:
    radial-gradient(34% 42% at 28% 42%, color-mix(in srgb, var(--chat-accent) 52%, transparent), transparent 70%),
    radial-gradient(22% 26% at 66% 30%, color-mix(in srgb, var(--chat-accent-dark) 60%, transparent), transparent 72%);
  transform-origin: 40% 20%;
  animation: chat-aurora 27s ease-in-out infinite alternate;
}

.chat-head__aurora::after {
  background:
    radial-gradient(26% 30% at 62% 34%, color-mix(in srgb, var(--chat-accent-light) 46%, transparent), transparent 70%),
    radial-gradient(16% 20% at 20% 16%, color-mix(in srgb, var(--chat-accent) 70%, transparent), transparent 74%);
  animation: chat-aurora-2 18s ease-in-out infinite alternate;
}

@keyframes chat-aurora {
  0%   { transform: translate3d(0, 0, 0) rotate(0deg) scale(1); }
  100% { transform: translate3d(7%, 4%, 0) rotate(-3deg) scale(1.08); }
}
@keyframes chat-aurora-2 {
  0%   { transform: translate3d(-4%, 2%, 0) rotate(2.5deg) scale(1.04); }
  100% { transform: translate3d(5%, -3%, 0) rotate(-2deg) scale(1); }
}

.chat-head__grain {
  position: absolute;
  inset: 0;
  z-index: 1;
  pointer-events: none;
  opacity: 0.035;
  background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='140' height='140' viewBox='0 0 140 140'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Crect width='140' height='140' filter='url(%23n)' opacity='0.55'/%3E%3C/svg%3E");
  background-size: 140px 140px;
  mix-blend-mode: overlay;
}

.chat-head::after {
  content: '';
  position: absolute;
  top: 0;
  bottom: 0;
  left: -40%;
  width: 34%;
  z-index: 2;
  pointer-events: none;
  background: linear-gradient(100deg, transparent, rgba(255, 255, 255, 0.09) 44%, rgba(255, 255, 255, 0.15) 50%, transparent);
  transform: translateX(-70%) skewX(-16deg);
  animation: chat-sheen 1.25s var(--chat-ease) 0.25s 1 both;
}

@keyframes chat-sheen {
  0%   { transform: translateX(-80%) skewX(-16deg); opacity: 0; }
  22%  { opacity: 1; }
  100% { transform: translateX(430%) skewX(-16deg); opacity: 0; }
}

.chat-head__hero {
  position: relative;
  height: var(--jw-hero-height, 76px);
  flex: 0 0 auto;
  overflow: hidden;
}
.chat-head__hero-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  animation: chat-kenburns 26s ease-in-out infinite alternate;
}
@keyframes chat-kenburns {
  from { transform: scale(1) translateX(0); }
  to   { transform: scale(1.08) translateX(-2%); }
}
.chat-head__hero-scrim {
  position: absolute;
  inset: 0;
  background:
    linear-gradient(180deg, rgba(8, 8, 9, 0.15), transparent 34%),
    linear-gradient(0deg, color-mix(in srgb, var(--chat-panel-colour) 96%, transparent) 8%, transparent 82%);
}

.chat-head__band {
  position: relative;
  z-index: 3;
  display: grid;
  grid-template-columns: 1fr auto;
  grid-template-areas:
    "id tools"
    "tagline tools";
  align-items: center;
  column-gap: 12px;
  min-height: var(--chat-head-h);
  padding: calc(12px * var(--chat-density)) calc(12px * var(--chat-density)) calc(12px * var(--chat-density)) calc(16px * var(--chat-density));
}
.chat-head__band > .chat-head__id      { grid-area: id; }
.chat-head__band > .chat-head__tools   { grid-area: tools; }
.chat-head__band > .chat-head__tagline { grid-area: tagline; }

.chat-head__id { display: flex; align-items: center; gap: 12px; min-width: 0; }

.chat-head__avatar {
  position: relative;
  width: 40px;
  height: 40px;
  border-radius: 13px;
  display: grid;
  place-items: center;
  overflow: hidden;
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: 17px;
  color: var(--chat-accent-ink);
  background:
    radial-gradient(130% 130% at 30% 18%, color-mix(in srgb, #fff 30%, transparent), transparent 50%),
    linear-gradient(150deg, var(--chat-accent-light), var(--chat-accent));
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, 0.3),
    0 10px 22px color-mix(in srgb, var(--chat-accent) 32%, transparent),
    0 0 34px color-mix(in srgb, var(--chat-accent) 26%, transparent);
  flex: 0 0 auto;
}
.chat-head__avatar::after {
  content: '';
  position: absolute;
  inset: -5px;
  border-radius: 17px;
  border: 1px solid color-mix(in srgb, var(--chat-accent) 30%, transparent);
  opacity: 0.6;
  pointer-events: none;
}
.chat-head__avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.chat-head__text { display: flex; flex-direction: column; gap: 4px; min-width: 0; }

.chat-head__name {
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: calc(var(--chat-type) * 1.12);
  font-weight: 600;
  letter-spacing: -0.01em;
  color: var(--chat-text);
  text-shadow: 0 1px 8px rgba(0, 0, 0, 0.35);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.chat-head__state {
  display: inline-flex;
  width: fit-content;
  align-items: center;
  gap: 7px;
  font-size: 10.5px;
  letter-spacing: 0.04em;
  color: var(--chat-text-2);
  padding: 3px 10px 3px 8px;
  border-radius: 999px;
  border: 1px solid var(--chat-line);
  background: rgba(255, 255, 255, 0.05);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 100%;
}

.chat-head__dot { width: 6px; height: 6px; border-radius: 50%; background: var(--chat-text-3); flex: 0 0 auto; }
.chat-head__state[data-presence="online"] .chat-head__dot { background: #6fd08c; box-shadow: 0 0 0 3px rgba(111, 208, 140, 0.18); }
.chat-head__state[data-presence="desk"] .chat-head__dot { background: #edb44a; box-shadow: 0 0 0 3px rgba(237, 180, 74, 0.16); }
.chat-head__state[data-presence="agent"] .chat-head__dot { background: var(--chat-accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--chat-accent) 24%, transparent); }
.chat-head__state[data-presence="offline"] .chat-head__dot { background: var(--chat-text-3); }

.chat-head__tagline {
  margin: 0;
  padding-left: 2px;
  font-family: var(--font-accent, 'Cormorant Garamond', Georgia, serif);
  font-style: italic;
  font-size: 13.5px;
  letter-spacing: 0.02em;
  color: var(--chat-text-2);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.chat-head__tools { position: relative; z-index: 1; display: flex; align-items: center; gap: 2px; }

.chat-head__btn {
  width: 31px;
  height: 31px;
  display: grid;
  place-items: center;
  border: 1px solid transparent;
  border-radius: 9px;
  background: transparent;
  color: var(--chat-text-2);
  cursor: pointer;
  transition: color 160ms, background 160ms, border-color 160ms, transform 160ms var(--chat-ease);
}
.chat-head__btn:hover { color: var(--chat-text); background: rgba(255, 255, 255, 0.08); border-color: var(--chat-line); }
.chat-head__btn:active { transform: scale(0.94); }

.chat-widget [data-chat-close] {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid transparent;
  border-radius: 9px;
  background: transparent;
  color: var(--chat-text-2);
  cursor: pointer;
  transition: color 160ms, background 160ms, border-color 160ms;
}
.chat-widget [data-chat-close]:hover { color: var(--chat-text); background: rgba(255, 255, 255, 0.08); border-color: var(--chat-line); }

.chat-widget[data-header="solid"] .chat-head__aurora,
.chat-widget[data-header="solid"] .chat-head__grain { display: none; }
.chat-widget[data-header="solid"] .chat-head::after { display: none; }
.chat-widget[data-header="solid"] .chat-head {
  background: linear-gradient(180deg, color-mix(in srgb, var(--chat-accent) 11%, transparent), color-mix(in srgb, var(--chat-accent) 4%, transparent) 88%);
}

.chat-widget[data-header="minimal"] .chat-head__aurora,
.chat-widget[data-header="minimal"] .chat-head__grain,
.chat-widget[data-header="minimal"] .chat-head__hero,
.chat-widget[data-header="minimal"] .chat-head__tagline { display: none; }
.chat-widget[data-header="minimal"] .chat-head::after { display: none; }
.chat-widget[data-header="minimal"] .chat-head {
  background: transparent;
  backdrop-filter: none;
  -webkit-backdrop-filter: none;
}
.chat-widget[data-header="minimal"] .chat-head__band { min-height: calc(var(--chat-head-h) - 10px); }
.chat-widget[data-header="minimal"] .chat-head__name { font-size: calc(var(--chat-type) * 1.06); }
.chat-widget[data-header="minimal"] .chat-head__avatar { box-shadow: none; }
.chat-widget[data-header="minimal"] .chat-head__avatar::after { display: none; }

/* Admin toggles */
.chat-widget[data-header-avatar="0"] .chat-head__avatar { display: none; }
.chat-widget[data-header-state="0"] .chat-head__state { display: none; }
.chat-widget[data-launcher-ring="0"] .chat-launcher__ring { display: none; }
.chat-widget[data-launcher-pill="0"] .chat-launcher__label { display: none; }

/* Launcher finishes chosen in the studio */
.chat-widget[data-launcher-look="outline"] .chat-launcher {
  background: color-mix(in srgb, var(--chat-panel-colour) 82%, transparent);
  color: var(--chat-accent);
  box-shadow: inset 0 0 0 1.5px var(--chat-accent), 0 14px 34px rgba(0, 0, 0, 0.5);
}
.chat-widget[data-launcher-look="mono"] .chat-launcher {
  background: var(--chat-text);
  color: #0a0a0a;
  box-shadow: 0 14px 34px rgba(0, 0, 0, 0.45), inset 0 0 0 1px rgba(0, 0, 0, 0.12);
}
.chat-widget[data-launcher-look="mono"] .chat-launcher__ring { border-color: rgba(255, 255, 255, 0.35); }

@media (min-width: 641px) {
  .chat-widget[data-launcher="dock"] .chat-launcher__label { display: none; }
}

/* ==================================================================
 * 4. Body / intro / pre-chat form
 * ================================================================== */

.chat-body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow-y: auto;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
  scrollbar-width: thin;
  scrollbar-color: rgba(255, 255, 255, 0.16) transparent;
}
.chat-body::-webkit-scrollbar { width: 8px; }
.chat-body::-webkit-scrollbar-thumb { background: rgba(255, 255, 255, 0.12); border-radius: 999px; }

.chat-intro { padding: calc(22px * var(--chat-density)) var(--chat-pad) calc(16px * var(--chat-density)); }

.chat-intro__eyebrow {
  margin: 0 0 calc(10px * var(--chat-density));
  font-family: var(--font-accent, 'Cormorant Garamond', Georgia, serif);
  font-style: italic;
  font-size: 15px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--chat-accent-light);
}

.chat-intro__lead {
  margin: 0 0 calc(18px * var(--chat-density));
  font-family: var(--font-accent, 'Cormorant Garamond', Georgia, serif);
  font-style: italic;
  font-weight: 500;
  font-size: calc(var(--chat-type) * 1.5);
  line-height: 1.35;
  letter-spacing: 0.01em;
  color: var(--chat-text);
}

.chat-preform { display: grid; gap: calc(11px * var(--chat-density)); }

.chat-field { display: block; }
.chat-field__label {
  display: block;
  font-size: 10.5px;
  letter-spacing: 0.11em;
  text-transform: uppercase;
  color: var(--chat-text-2);
  margin-bottom: 6px;
}
.chat-field--optional .chat-field__label { color: var(--chat-text-3); }

.chat-field input {
  width: 100%;
  height: 43px;
  padding: 0 14px;
  border-radius: 12px;
  border: 1px solid var(--chat-line);
  background: rgba(255, 255, 255, 0.035);
  color: var(--chat-text);
  font-family: inherit;
  font-size: var(--chat-type);
  transition: border-color 160ms, background 160ms, box-shadow 160ms;
}
.chat-field input::placeholder { color: rgba(245, 245, 245, 0.48); }
.chat-field input:focus {
  outline: none;
  border-color: var(--chat-accent-hair);
  background: rgba(255, 255, 255, 0.06);
  box-shadow: 0 0 0 3px var(--chat-accent-wash), inset 0 0 0 1px color-mix(in srgb, var(--chat-accent) 24%, transparent);
}
.chat-field input:hover:not(:focus) { border-color: rgba(255, 255, 255, 0.18); }

.chat-intro__fineprint { margin: 2px 0 0; font-size: 11px; line-height: 1.55; color: var(--chat-text-3); }
.chat-intro__hours {
  margin: 0;
  font-size: 10.5px;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--chat-text-3);
}

.chat-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  height: 45px;
  padding: 0 18px;
  border-radius: 13px;
  border: 1px solid transparent;
  font-family: inherit;
  font-size: 13.5px;
  font-weight: 600;
  letter-spacing: 0.01em;
  cursor: pointer;
  transition: transform 170ms var(--chat-ease), filter 170ms, background 170ms, box-shadow 170ms;
}
.chat-btn--primary {
  margin-top: 6px;
  color: var(--chat-accent-ink);
  background: linear-gradient(150deg, var(--chat-accent), var(--chat-accent-dark));
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.25), 0 10px 26px color-mix(in srgb, var(--chat-accent) 30%, transparent);
}
.chat-btn--primary:hover { filter: brightness(1.06); transform: translateY(-1px); }
.chat-btn--primary:active { transform: translateY(0) scale(0.99); }
.chat-btn--primary:focus-visible { outline: 3px solid var(--chat-accent-light); outline-offset: 3px; }
.chat-btn--primary[disabled] { opacity: 0.55; cursor: wait; transform: none; filter: none; }
.chat-btn--ghost { color: var(--chat-text-2); border-color: var(--chat-line); }
.chat-btn--ghost:hover { color: var(--chat-text); background: rgba(255, 255, 255, 0.06); }

/* ==================================================================
 * 5. Thread
 * ================================================================== */

.chat-thread { flex: 1; min-height: 0; display: flex; }

.chat-messages {
  flex: 1;
  min-height: 100%;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: var(--chat-pad) var(--chat-pad) calc(6px * var(--chat-density));
  display: flex;
  flex-direction: column;
  gap: var(--chat-gap);
  scroll-behavior: smooth;
  scrollbar-width: thin;
  scrollbar-color: rgba(255, 255, 255, 0.14) transparent;
}
.chat-messages::-webkit-scrollbar { width: 6px; }
.chat-messages::-webkit-scrollbar-thumb { background: rgba(255, 255, 255, 0.1); border-radius: 999px; }

.chat-day {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: calc(10px * var(--chat-density)) 0 calc(4px * var(--chat-density));
  font-size: 9.5px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--chat-text-3);
  font-variant-numeric: tabular-nums;
}
.chat-day::before,
.chat-day::after {
  content: '';
  flex: 1;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--chat-line-soft) 40%, var(--chat-line-soft) 60%, transparent);
}
.chat-day::after { transform: scaleX(-1); }

.chat-msg {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  max-width: 86%;
  animation: chat-msg-in 240ms var(--chat-ease) both;
}
.chat-msg.is-mine { align-self: flex-end; align-items: flex-end; }

@keyframes chat-msg-in {
  from { opacity: 0; transform: translateY(7px); }
  to   { opacity: 1; transform: none; }
}

.chat-msg:not(.is-mine):not(.chat-msg--system) { padding-left: 26px; }

.chat-msg:not(.is-mine):not(.chat-msg--system)::before {
  content: var(--jw-monogram, 'J');
  position: absolute;
  left: 0;
  top: calc(var(--chat-type) * 0.4);
  width: 19px;
  height: 19px;
  display: inline-grid;
  place-items: center;
  border-radius: 50%;
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: 10px;
  color: var(--chat-accent-ink);
  background: linear-gradient(150deg, var(--chat-accent-light), var(--chat-accent));
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.3), 0 2px 6px rgba(0, 0, 0, 0.4);
}

.chat-msg.is-mine + .chat-msg.is-mine,
.chat-msg:not(.is-mine):not(.chat-msg--system):not(.chat-day) + .chat-msg:not(.is-mine):not(.chat-msg--system) {
  margin-top: calc(2px * var(--chat-density));
}
.chat-msg.is-mine + .chat-msg.is-mine .chat-msg__bubble {
  border-top-right-radius: calc(var(--chat-bubble-radius) * 0.36);
}
.chat-msg:not(.is-mine):not(.chat-msg--system) + .chat-msg:not(.is-mine):not(.chat-msg--system) .chat-msg__bubble {
  border-top-left-radius: calc(var(--chat-bubble-radius) * 0.36);
}

.chat-msg__bubble {
  padding: calc(10px * var(--chat-density)) 14px;
  border-radius: var(--chat-bubble-radius) var(--chat-bubble-radius) var(--chat-bubble-radius) calc(var(--chat-bubble-radius) * 0.32);
  background: var(--chat-glass);
  border: 1px solid var(--chat-line-soft);
  font-size: var(--chat-type);
  line-height: 1.55;
  color: rgba(245, 245, 245, 0.94);
  max-width: 100%;
  overflow-wrap: anywhere;
}

.chat-msg.is-mine .chat-msg__bubble {
  border-radius: var(--chat-bubble-radius) var(--chat-bubble-radius) calc(var(--chat-bubble-radius) * 0.32) var(--chat-bubble-radius);
  border-color: color-mix(in srgb, var(--chat-accent) 30%, transparent);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.1), transparent 42%),
    linear-gradient(150deg, color-mix(in srgb, var(--chat-accent) 24%, transparent), color-mix(in srgb, var(--chat-accent) 13%, transparent));
  color: #f7f4f1;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.05), 0 4px 14px color-mix(in srgb, var(--chat-accent) 14%, transparent);
}

.chat-widget[data-bubble="solid"] .chat-msg.is-mine .chat-msg__bubble {
  border-color: transparent;
  background:
    radial-gradient(120% 120% at 28% 14%, rgba(255, 255, 255, 0.22), transparent 44%),
    linear-gradient(155deg, var(--chat-accent), var(--chat-accent-dark));
  color: var(--chat-accent-ink);
  box-shadow: 0 8px 20px color-mix(in srgb, var(--chat-accent) 26%, transparent);
}

.chat-widget[data-bubble="outline"] .chat-msg.is-mine .chat-msg__bubble {
  border: 1.5px solid color-mix(in srgb, var(--chat-accent) 55%, transparent);
  background: color-mix(in srgb, var(--chat-accent) 7%, transparent);
  color: var(--chat-text);
  box-shadow: none;
}

/* Legacy bubble aliases (older saved settings) */
.chat-widget[data-bubble="tail"] .chat-msg__bubble { border-radius: var(--chat-bubble-radius) var(--chat-bubble-radius) var(--chat-bubble-radius) calc(var(--chat-bubble-radius) * 0.32); }
.chat-widget[data-bubble="soft"] .chat-msg__bubble,
.chat-widget[data-bubble="soft"] .chat-msg.is-mine .chat-msg__bubble { border-radius: var(--chat-bubble-radius); }
.chat-widget[data-bubble="square"] .chat-msg__bubble,
.chat-widget[data-bubble="square"] .chat-msg.is-mine .chat-msg__bubble { border-radius: 6px; }

.chat-msg__who {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.09em;
  text-transform: uppercase;
  color: var(--chat-accent-light);
  margin: 1px 0 5px;
}
.chat-msg__who::before { content: ''; width: 4px; height: 4px; border-radius: 50%; background: currentColor; opacity: 0.85; flex: 0 0 auto; }

.chat-msg__text { margin: 0; white-space: pre-wrap; }
.chat-msg__who + .chat-msg__text,
.chat-msg__who + .chat-card { margin-top: 2px; }

.chat-msg__time {
  font-size: 9.5px;
  letter-spacing: 0.05em;
  color: var(--chat-text-3);
  margin-top: 4px;
  padding: 0 5px;
  opacity: 0;
  transform: translateY(-2px);
  transition: opacity 200ms var(--chat-ease), transform 200ms var(--chat-ease);
  font-variant-numeric: tabular-nums;
}
.chat-msg:hover .chat-msg__time,
.chat-msg:focus-within .chat-msg__time { opacity: 1; transform: none; }
@media (hover: none) { .chat-msg__time { opacity: 0.72; transform: none; } }

.chat-msg__system {
  align-self: center;
  font-size: 11px;
  letter-spacing: 0.02em;
  color: var(--chat-text-2);
  text-align: center;
  padding: 6px 14px;
  border-radius: 999px;
  border: 1px dashed rgba(255, 255, 255, 0.16);
  background: rgba(255, 255, 255, 0.03);
  margin: 5px auto;
  max-width: 92%;
}

.chat-attachments-strip { display: flex; gap: 6px; margin-top: 9px; flex-wrap: wrap; }
.chat-attachments-strip a {
  display: block;
  border-radius: 11px;
  overflow: hidden;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.4);
  transition: transform 220ms var(--chat-ease);
}
.chat-attachments-strip a:hover { transform: scale(1.045); }
.chat-attachments-strip img {
  width: 86px;
  height: 86px;
  object-fit: cover;
  border-radius: 11px;
  border: 1px solid var(--chat-line);
  display: block;
}

/* ==================================================================
 * 6. Typing · skeleton · empty · offline plaque
 * ================================================================== */

.chat-typing {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 6px var(--chat-pad) calc(10px * var(--chat-density));
  font-size: 11.5px;
  color: var(--chat-text-2);
}
.chat-typing__dots {
  display: inline-flex;
  gap: 3.5px;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 26px;
  padding: 0 8px;
  border-radius: 999px;
  background: var(--chat-glass);
  border: 1px solid var(--chat-line-soft);
  flex: 0 0 auto;
}
.chat-typing__dots i {
  width: 4.5px;
  height: 4.5px;
  border-radius: 50%;
  background: var(--chat-accent-light);
  animation: chat-dot 1.2s ease-in-out infinite;
}
.chat-typing__dots i:nth-child(2) { animation-delay: 0.16s; }
.chat-typing__dots i:nth-child(3) { animation-delay: 0.32s; }
@keyframes chat-dot {
  0%, 80%, 100% { opacity: 0.25; transform: none; }
  40%           { opacity: 1;    transform: translateY(-2.5px); }
}

.chat-skeleton {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: calc(8px * var(--chat-density)) calc(var(--chat-pad) + 12px) calc(10px * var(--chat-density));
}
.chat-skeleton__line {
  height: 11px;
  width: 88%;
  border-radius: 999px;
  background: linear-gradient(90deg,
    var(--chat-glass) 8%,
    color-mix(in srgb, var(--chat-accent) 14%, var(--chat-glass)) 34%,
    var(--chat-glass) 60%);
  background-size: 220% 100%;
  animation: chat-shimmer 1.6s ease-in-out infinite;
}
.chat-skeleton__line:nth-child(2), .chat-skeleton__line--75 { width: 72%; animation-delay: 0.15s; }
.chat-skeleton__line:nth-child(3), .chat-skeleton__line--50 { width: 46%; animation-delay: 0.3s; }

@keyframes chat-shimmer {
  0%   { background-position: 130% 0; }
  100% { background-position: -30% 0; }
}

.chat-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  text-align: center;
  margin: auto 0;
  padding: 42px 30px;
}
.chat-empty__glyph {
  width: 54px;
  height: 54px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  border: 1px solid var(--chat-accent-hair);
  background:
    radial-gradient(120% 120% at 30% 20%, color-mix(in srgb, var(--chat-accent) 20%, transparent), transparent 60%),
    var(--chat-glass);
  box-shadow: 0 0 30px color-mix(in srgb, var(--chat-accent) 20%, transparent);
}
.chat-empty__glyph::after {
  content: '';
  width: 24px;
  height: 24px;
  background-color: var(--chat-accent-light);
  -webkit-mask: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='1.7' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M4 18h16M5.5 18a6.5 6.5 0 0 1 13 0'/%3E%3Cpath d='M11 11.5V9.5M13 9.5h-2M9.5 6.2a2.5 2.5 0 0 1 5 0'/%3E%3C/svg%3E") center / contain no-repeat;
          mask: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='1.7' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M4 18h16M5.5 18a6.5 6.5 0 0 1 13 0'/%3E%3Cpath d='M11 11.5V9.5M13 9.5h-2M9.5 6.2a2.5 2.5 0 0 1 5 0'/%3E%3C/svg%3E") center / contain no-repeat;
}
.chat-empty__title {
  margin: 4px 0 0;
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: 17px;
  letter-spacing: -0.01em;
  color: var(--chat-text);
}
.chat-empty__note {
  margin: 0;
  font-size: 12.5px;
  line-height: 1.6;
  color: var(--chat-text-2);
  max-width: 30ch;
}

.chat-plaque {
  display: flex;
  align-items: center;
  gap: 10px;
  width: fit-content;
  max-width: 100%;
  margin: 6px auto calc(10px * var(--chat-density));
  padding: 8px 14px 8px 11px;
  border-radius: 12px;
  border: 1px solid var(--chat-line);
  background: var(--chat-glass);
}
.chat-plaque__glyph {
  width: 15px;
  height: 15px;
  flex: 0 0 auto;
  background-color: var(--chat-text-2);
  -webkit-mask: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='1.7' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='12' cy='12' r='9'/%3E%3Cpath d='M12 7v5l3 2'/%3E%3C/svg%3E") center / contain no-repeat;
          mask: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23fff' stroke-width='1.7' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='12' cy='12' r='9'/%3E%3Cpath d='M12 7v5l3 2'/%3E%3C/svg%3E") center / contain no-repeat;
}
.chat-plaque__label { margin: 0; font-size: 11.5px; letter-spacing: 0.03em; color: var(--chat-text-2); text-align: left; }

.chat-widget[data-presence="offline"] .chat-head__aurora { filter: saturate(0.22) brightness(0.75); }
.chat-widget[data-presence="offline"] .chat-launcher { filter: saturate(0.55) brightness(0.92); }

/* The plaque only speaks when the desk is actually shut. Anyone online keeps
   the thread clear; the state line in the header already says who is there. */
.chat-widget:not([data-presence="offline"]) .chat-plaque { display: none; }

/* ==================================================================
 * 7. Rich cards
 * ================================================================== */

.chat-card {
  width: 100%;
  max-width: 296px;
  margin-top: 8px;
  border-radius: 15px;
  overflow: hidden;
  border: 1px solid var(--chat-line);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.035), transparent 46%),
    color-mix(in srgb, var(--chat-panel-colour) 62%, transparent);
  box-shadow: 0 8px 22px rgba(0, 0, 0, 0.35);
  transition: border-color 220ms, box-shadow 220ms, transform 220ms var(--chat-ease);
}
.chat-card:hover {
  border-color: color-mix(in srgb, var(--chat-accent) 44%, transparent);
  box-shadow: 0 10px 30px color-mix(in srgb, var(--chat-accent) 12%, rgba(0, 0, 0, 0.4));
  transform: translateY(-2px);
}

.chat-card__img { width: 100%; height: 112px; object-fit: cover; display: block; border-bottom: 1px solid var(--chat-line-soft); }
.chat-card__body { padding: 12px 13px 13px; }
.chat-card__title {
  margin: 0 0 3px;
  font-family: var(--font-heading, 'Playfair Display', serif);
  font-size: 15.5px;
  font-weight: 600;
  letter-spacing: -0.01em;
  line-height: 1.3;
  color: var(--chat-text);
}
.chat-card__meta { margin: 0; font-size: 11.5px; line-height: 1.5; color: var(--chat-text-3); }
.chat-card__meta + .chat-card__meta { margin-top: 2px; }

.chat-card__prices { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 9px; }
.chat-card__price {
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.02em;
  padding: 4px 8px;
  border-radius: 7px;
  border: 1px solid var(--chat-accent-hair);
  background: color-mix(in srgb, var(--chat-accent) 11%, transparent);
  color: var(--chat-accent-light);
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}
.chat-card__note { margin: 8px 0 0; font-size: 10.5px; color: var(--chat-text-3); }

.chat-card__cta {
  display: inline-block;
  margin-top: 10px;
  border: 0;
  background: none;
  padding: 0 0 2px;
  font-family: inherit;
  font-size: 12.5px;
  font-weight: 600;
  color: var(--chat-accent-light);
  text-decoration: none;
  cursor: pointer;
  border-bottom: 1px solid color-mix(in srgb, var(--chat-accent-light) 42%, transparent);
  transition: color 160ms, border-color 160ms;
}
.chat-card__cta:hover { color: var(--chat-accent-light); border-color: var(--chat-accent-light); }

.chat-card__row { display: flex; gap: 14px; flex-wrap: wrap; }
.chat-card--gallery { max-width: 296px; }
.chat-card__strip { display: grid; grid-template-columns: repeat(3, 1fr); gap: 2px; border-bottom: 1px solid var(--chat-line-soft); }
.chat-card__strip img { width: 100%; height: 64px; object-fit: cover; display: block; }

/* ==================================================================
 * 8. Composer
 * ================================================================== */

.chat-foot {
  flex: 0 0 auto;
  border-top: 1px solid var(--chat-line-soft);
  background:
    linear-gradient(0deg, rgba(255, 255, 255, 0.028), transparent 70%),
    transparent;
  backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  -webkit-backdrop-filter: var(--glass-blur, blur(20px)) var(--glass-saturate, saturate(180%));
  padding: calc(9px * var(--chat-density)) calc(12px * var(--chat-density)) calc(10px * var(--chat-density));
  z-index: 2;
}

.chat-quick {
  display: flex;
  gap: 6px;
  overflow-x: auto;
  scroll-snap-type: x proximity;
  overscroll-behavior-x: contain;
  padding: 2px 2px calc(8px * var(--chat-density));
  margin-bottom: 2px;
  scrollbar-width: none;
  -webkit-mask-image: linear-gradient(90deg, transparent 0, #000 14px, #000 calc(100% - 14px), transparent 100%);
          mask-image: linear-gradient(90deg, transparent 0, #000 14px, #000 calc(100% - 14px), transparent 100%);
}
.chat-quick::-webkit-scrollbar { display: none; }

.chat-quick button {
  scroll-snap-align: start;
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-family: inherit;
  font-size: 11.5px;
  font-weight: 500;
  letter-spacing: 0.01em;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid var(--chat-line);
  background: color-mix(in srgb, var(--chat-panel-colour) 40%, transparent);
  color: var(--chat-text-2);
  cursor: pointer;
  white-space: nowrap;
  transition: border-color 170ms, color 170ms, background 170ms, transform 170ms var(--chat-ease), box-shadow 170ms;
}
.chat-quick button:hover {
  border-color: var(--chat-accent-hair);
  color: var(--chat-text);
  background: color-mix(in srgb, var(--chat-accent) 9%, transparent);
  transform: translateY(-2px);
  box-shadow: 0 6px 14px rgba(0, 0, 0, 0.3);
}
.chat-quick button:active { transform: translateY(0) scale(0.97); }
.chat-quick button:focus-visible { outline-offset: 2px; }

.chat-compose { display: grid; gap: 6px; }

.chat-compose__field {
  position: relative;
  border-radius: clamp(15px, calc(var(--chat-bubble-radius) + 4px), 24px);
  border: 1px solid var(--chat-line);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.035), transparent 60%),
    color-mix(in srgb, var(--chat-panel-colour) 46%, transparent);
  transition: border-color 180ms, box-shadow 180ms;
}
.chat-compose__field:focus-within {
  border-color: color-mix(in srgb, var(--chat-accent) 55%, transparent);
  box-shadow:
    0 0 0 1px color-mix(in srgb, var(--chat-accent) 26%, transparent),
    0 0 0 4px var(--chat-accent-wash),
    0 0 22px color-mix(in srgb, var(--chat-accent) 10%, transparent);
}

.chat-compose textarea {
  width: 100%;
  min-height: 39px;
  max-height: 118px;
  padding: calc(10px * var(--chat-density)) 14px 2px;
  border: 0;
  background: transparent;
  color: var(--chat-text);
  font-family: inherit;
  font-size: var(--chat-type);
  line-height: 1.5;
  resize: none;
  outline: none;
}
.chat-compose textarea::placeholder { color: rgba(245, 245, 245, 0.48); }

.chat-compose__tools { display: flex; align-items: center; gap: 4px; padding: 2px 8px 7px; }

.chat-compose__tool {
  width: 29px;
  height: 29px;
  display: grid;
  place-items: center;
  border: 1px solid transparent;
  border-radius: 8px;
  background: transparent;
  color: var(--chat-text-3);
  cursor: pointer;
  transition: color 160ms, background 160ms, border-color 160ms, transform 160ms var(--chat-ease);
}
.chat-compose__tool:hover {
  color: var(--chat-accent-light);
  background: color-mix(in srgb, var(--chat-accent) 10%, transparent);
  border-color: var(--chat-accent-hair);
}
.chat-compose__tool:active { transform: scale(0.92); }

.chat-compose__hint {
  font-size: 10.5px;
  color: var(--chat-text-2);
  margin-left: 3px;
  min-width: 0;
  flex: 0 1 auto;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-compose__send {
  margin-left: auto;
  flex: 0 0 auto;
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 50%;
  background: linear-gradient(155deg, var(--chat-accent), var(--chat-accent-dark));
  color: var(--chat-accent-ink);
  cursor: pointer;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.26), 0 6px 16px color-mix(in srgb, var(--chat-accent) 30%, transparent);
  transition: transform 180ms var(--chat-ease), box-shadow 180ms, filter 160ms;
}
.chat-compose__send:hover {
  filter: brightness(1.07);
  transform: translateY(-2.5px);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.3), 0 10px 22px color-mix(in srgb, var(--chat-accent) 42%, transparent);
}
.chat-compose__send:active { transform: translateY(0) scale(0.92); box-shadow: inset 0 2px 5px rgba(0, 0, 0, 0.28); }
.chat-compose__send:focus-visible { outline: 3px solid var(--chat-accent-light); outline-offset: 2px; }
.chat-compose__send[disabled] { opacity: 0.35; cursor: not-allowed; transform: none; box-shadow: none; }

.chat-attachments { display: flex; gap: 9px; flex-wrap: wrap; padding: 2px 3px 3px; }
.chat-attach { position: relative; filter: drop-shadow(0 6px 12px rgba(0, 0, 0, 0.4)); }
.chat-attach img {
  width: 52px;
  height: 52px;
  object-fit: cover;
  border-radius: 12px;
  border: 1px solid var(--chat-line);
  display: block;
}
.chat-attach button {
  position: absolute;
  top: -6px;
  right: -6px;
  width: 20px;
  height: 20px;
  padding: 0;
  border-radius: 50%;
  border: 1px solid rgba(255, 255, 255, 0.22);
  background: color-mix(in srgb, var(--chat-panel-colour) 88%, transparent);
  color: var(--chat-text);
  font-size: 11px;
  line-height: 1;
  display: grid;
  place-items: center;
  cursor: pointer;
  transition: background 160ms, color 160ms, transform 160ms var(--chat-ease), border-color 160ms;
}
.chat-attach button:hover {
  background: var(--chat-accent);
  border-color: transparent;
  color: var(--chat-accent-ink);
  transform: scale(1.12);
}

.chat-foot__note { margin: 8px 0 0; text-align: center; font-size: 10px; letter-spacing: 0.07em; color: var(--chat-text-3); }
.chat-foot__note span { color: var(--chat-text-3); }
.chat-foot__sep { margin: 0 5px; opacity: 0.6; }

/* ==================================================================
 * 9. Email capture · veil · screen-reader
 * ================================================================== */

.chat-email {
  margin: 6px var(--chat-pad) 14px;
  padding: 14px 14px 15px;
  border-radius: 15px;
  border: 1px solid var(--chat-accent-hair);
  background:
    linear-gradient(180deg, color-mix(in srgb, var(--chat-accent) 8%, transparent), transparent 62%),
    var(--chat-glass);
  display: grid;
  gap: 9px;
  animation: chat-msg-in 220ms var(--chat-ease) both;
}
.chat-email__lead { margin: 0 0 2px; font-size: 12px; line-height: 1.55; color: var(--chat-text-2); }
.chat-email input,
.chat-email textarea {
  width: 100%;
  padding: 10px 12px;
  border-radius: 10px;
  border: 1px solid var(--chat-line);
  background: color-mix(in srgb, var(--chat-panel-colour) 55%, transparent);
  color: var(--chat-text);
  font-family: inherit;
  font-size: 13px;
  resize: none;
  transition: border-color 160ms, box-shadow 160ms;
}
.chat-email input::placeholder,
.chat-email textarea::placeholder { color: rgba(245, 245, 245, 0.48); }
.chat-email input:focus,
.chat-email textarea:focus {
  outline: none;
  border-color: var(--chat-accent-hair);
  box-shadow: 0 0 0 3px var(--chat-accent-wash);
}
.chat-email__actions { display: flex; gap: 7px; }
.chat-email__actions .chat-btn { height: 37px; margin: 0; font-size: 12px; padding: 0 15px; border-radius: 10px; }

.chat-veil {
  position: absolute;
  inset: 0;
  z-index: 8;
  background: radial-gradient(120% 90% at 50% 0%, transparent 40%, rgba(5, 5, 6, 0.72) 100%);
  backdrop-filter: blur(3px) saturate(120%);
  -webkit-backdrop-filter: blur(3px) saturate(120%);
  opacity: 0;
  animation: chat-veil-in 260ms var(--chat-ease) both;
}
.chat-veil:not([hidden]) { opacity: 1; }
@keyframes chat-veil-in { from { opacity: 0; } to { opacity: 1; } }

.chat-sr {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
}

/* ==================================================================
 * 10. Light theme
 * ================================================================== */

[data-theme="light"] .chat-widget,
.chat-widget[data-panel-mode="light"] {
  --chat-text: #16130f;
  --chat-text-2: rgba(16, 13, 10, 0.68);
  --chat-text-3: rgba(16, 13, 10, 0.56);
  --chat-line: rgba(0, 0, 0, 0.12);
  --chat-line-soft: rgba(0, 0, 0, 0.08);
  --chat-glass: rgba(255, 255, 255, 0.62);
  --chat-glass-2: rgba(0, 0, 0, 0.05);
}

[data-theme="light"] .chat-panel,
.chat-widget[data-panel-mode="light"] .chat-panel {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(255, 255, 255, 0.88)),
    color-mix(in srgb, var(--chat-panel-colour) 6%, #f7f4f1);
  border-color: rgba(0, 0, 0, 0.1);
  box-shadow: var(--jw-shadow, 0 30px 70px rgba(20, 12, 5, 0.28));
}
[data-theme="light"] .chat-panel::before,
.chat-widget[data-panel-mode="light"] .chat-panel::before {
  background: linear-gradient(90deg, transparent, rgba(0, 0, 0, 0.16), transparent);
}
[data-theme="light"] .chat-head,
.chat-widget[data-panel-mode="light"] .chat-head {
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.5), transparent);
  border-bottom-color: rgba(0, 0, 0, 0.07);
}
[data-theme="light"] .chat-head__grain,
.chat-widget[data-panel-mode="light"] .chat-head__grain { opacity: 0.028; mix-blend-mode: multiply; }
[data-theme="light"] .chat-head__aurora,
.chat-widget[data-panel-mode="light"] .chat-head__aurora { filter: saturate(1.02) brightness(1.1) opacity(0.5); }
[data-theme="light"] .chat-head__hero-scrim,
.chat-widget[data-panel-mode="light"] .chat-head__hero-scrim {
  background:
    linear-gradient(180deg, rgba(12, 9, 6, 0.1), transparent 36%),
    linear-gradient(0deg, rgba(255, 255, 255, 0.97) 6%, transparent 80%);
}
[data-theme="light"] .chat-head__name,
.chat-widget[data-panel-mode="light"] .chat-head__name { color: #16130f; text-shadow: none; }
[data-theme="light"] .chat-head__state,
.chat-widget[data-panel-mode="light"] .chat-head__state {
  border-color: rgba(0, 0, 0, 0.11);
  background: rgba(0, 0, 0, 0.03);
  color: rgba(16, 13, 10, 0.62);
}
[data-theme="light"] .chat-head__tagline,
.chat-widget[data-panel-mode="light"] .chat-head__tagline { color: rgba(16, 13, 10, 0.6); }
[data-theme="light"] .chat-head__btn,
.chat-widget[data-panel-mode="light"] .chat-head__btn { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-head__btn:hover,
.chat-widget[data-panel-mode="light"] .chat-head__btn:hover { color: #16130f; background: rgba(0, 0, 0, 0.06); border-color: rgba(0, 0, 0, 0.1); }
[data-theme="light"] .chat-launcher,
.chat-widget[data-panel-mode="light"] .chat-launcher {
  box-shadow: 0 14px 34px rgba(255, 107, 53, 0.4), inset 0 1px 0 rgba(255, 255, 255, 0.3);
}
[data-theme="light"] .chat-launcher__badge,
.chat-widget[data-panel-mode="light"] .chat-launcher__badge {
  background: #16130f;
  color: #ffffff;
  box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.9), 0 4px 10px rgba(0, 0, 0, 0.25);
}
[data-theme="light"] .chat-panel__handle i,
.chat-widget[data-panel-mode="light"] .chat-panel__handle i { background: rgba(0, 0, 0, 0.22); }

[data-theme="light"] .chat-msg__bubble,
.chat-widget[data-panel-mode="light"] .chat-msg__bubble {
  background: rgba(0, 0, 0, 0.045);
  border-color: rgba(0, 0, 0, 0.09);
  color: #221c15;
}
[data-theme="light"] .chat-msg.is-mine .chat-msg__bubble,
.chat-widget[data-panel-mode="light"] .chat-msg.is-mine .chat-msg__bubble {
  background: linear-gradient(155deg, var(--chat-accent), var(--chat-accent-dark));
  border-color: transparent;
  color: var(--jw-accent-ink, #0a0a0a);
}
[data-theme="light"] .chat-widget[data-bubble="outline"] .chat-msg.is-mine .chat-msg__bubble,
.chat-widget[data-panel-mode="light"][data-bubble="outline"] .chat-msg.is-mine .chat-msg__bubble {
  background: color-mix(in srgb, var(--chat-accent) 10%, #ffffff);
  border: 1.5px solid color-mix(in srgb, var(--chat-accent) 62%, transparent);
  color: #221c15;
}
[data-theme="light"] .chat-msg__who,
.chat-widget[data-panel-mode="light"] .chat-msg__who { color: var(--chat-accent-dark); }
[data-theme="light"] .chat-msg__time,
.chat-widget[data-panel-mode="light"] .chat-msg__time { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-msg__system,
.chat-widget[data-panel-mode="light"] .chat-msg__system {
  color: rgba(16, 13, 10, 0.6);
  border-color: rgba(0, 0, 0, 0.14);
  background: rgba(0, 0, 0, 0.025);
}
[data-theme="light"] .chat-day,
.chat-widget[data-panel-mode="light"] .chat-day { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-day::before,
[data-theme="light"] .chat-day::after,
.chat-widget[data-panel-mode="light"] .chat-day::before,
.chat-widget[data-panel-mode="light"] .chat-day::after {
  background: linear-gradient(90deg, transparent, rgba(0, 0, 0, 0.1) 40%, rgba(0, 0, 0, 0.1) 60%, transparent);
}
[data-theme="light"] .chat-attachments-strip img,
.chat-widget[data-panel-mode="light"] .chat-attachments-strip img { border-color: rgba(0, 0, 0, 0.1); box-shadow: 0 2px 10px rgba(0, 0, 0, 0.14); }

[data-theme="light"] .chat-card,
.chat-widget[data-panel-mode="light"] .chat-card { background: linear-gradient(180deg, #ffffff, #f8f5f3); }
[data-theme="light"] .chat-card__title,
.chat-widget[data-panel-mode="light"] .chat-card__title { color: #16130f; }
[data-theme="light"] .chat-card__price,
.chat-widget[data-panel-mode="light"] .chat-card__price {
  color: #b23a12;
  border-color: rgba(178, 58, 18, 0.38);
  background: rgba(178, 58, 18, 0.07);
}
[data-theme="light"] .chat-card__cta,
.chat-widget[data-panel-mode="light"] .chat-card__cta { color: #b23a12; border-bottom-color: rgba(178, 58, 18, 0.45); }
[data-theme="light"] .chat-card__cta:hover,
.chat-widget[data-panel-mode="light"] .chat-card__cta:hover { color: #8f2d0c; border-color: #8f2d0c; }
[data-theme="light"] .chat-intro__eyebrow,
.chat-widget[data-panel-mode="light"] .chat-intro__eyebrow { color: #b23a12; }
[data-theme="light"] .chat-intro__lead,
.chat-widget[data-panel-mode="light"] .chat-intro__lead { color: #16130f; }

[data-theme="light"] .chat-field input,
.chat-widget[data-panel-mode="light"] .chat-field input {
  background: rgba(0, 0, 0, 0.03);
  border-color: rgba(0, 0, 0, 0.13);
  color: #16130f;
}
[data-theme="light"] .chat-field input::placeholder,
.chat-widget[data-panel-mode="light"] .chat-field input::placeholder { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-field input:focus,
.chat-widget[data-panel-mode="light"] .chat-field input:focus {
  border-color: var(--chat-accent-dark);
  background: rgba(0, 0, 0, 0.04);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--chat-accent) 18%, transparent);
}
[data-theme="light"] .chat-compose__field,
.chat-widget[data-panel-mode="light"] .chat-compose__field { background: rgba(0, 0, 0, 0.035); }
[data-theme="light"] .chat-compose__field:focus-within,
.chat-widget[data-panel-mode="light"] .chat-compose__field:focus-within { border-color: var(--chat-accent-dark); }
[data-theme="light"] .chat-compose textarea,
.chat-widget[data-panel-mode="light"] .chat-compose textarea { color: #16130f; }
[data-theme="light"] .chat-compose textarea::placeholder,
.chat-widget[data-panel-mode="light"] .chat-compose textarea::placeholder { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-compose__tool,
.chat-widget[data-panel-mode="light"] .chat-compose__tool { color: rgba(16, 13, 10, 0.5); }
[data-theme="light"] .chat-compose__tool:hover,
.chat-widget[data-panel-mode="light"] .chat-compose__tool:hover { color: #b23a12; background: rgba(178, 58, 18, 0.08); }
[data-theme="light"] .chat-quick button,
.chat-widget[data-panel-mode="light"] .chat-quick button {
  background: rgba(255, 255, 255, 0.75);
  border-color: rgba(0, 0, 0, 0.11);
  color: rgba(16, 13, 10, 0.68);
}
[data-theme="light"] .chat-quick button:hover,
.chat-widget[data-panel-mode="light"] .chat-quick button:hover {
  color: #16130f;
  border-color: color-mix(in srgb, var(--chat-accent) 55%, transparent);
  background: color-mix(in srgb, var(--chat-accent) 9%, #ffffff);
}
[data-theme="light"] .chat-email,
.chat-widget[data-panel-mode="light"] .chat-email {
  background: linear-gradient(180deg, color-mix(in srgb, var(--chat-accent) 7%, transparent), rgba(255, 255, 255, 0.6));
}
[data-theme="light"] .chat-email input,
[data-theme="light"] .chat-email textarea,
.chat-widget[data-panel-mode="light"] .chat-email input,
.chat-widget[data-panel-mode="light"] .chat-email textarea {
  background: rgba(255, 255, 255, 0.85);
  color: #16130f;
}
[data-theme="light"] .chat-email input::placeholder,
[data-theme="light"] .chat-email textarea::placeholder,
.chat-widget[data-panel-mode="light"] .chat-email input::placeholder,
.chat-widget[data-panel-mode="light"] .chat-email textarea::placeholder { color: rgba(16, 13, 10, 0.56); }
[data-theme="light"] .chat-email input:focus,
[data-theme="light"] .chat-email textarea:focus,
.chat-widget[data-panel-mode="light"] .chat-email input:focus,
.chat-widget[data-panel-mode="light"] .chat-email textarea:focus { border-color: var(--chat-accent-dark); }
[data-theme="light"] .chat-typing__dots,
.chat-widget[data-panel-mode="light"] .chat-typing__dots { background: rgba(0, 0, 0, 0.04); border-color: rgba(0, 0, 0, 0.09); }
[data-theme="light"] .chat-skeleton__line,
.chat-widget[data-panel-mode="light"] .chat-skeleton__line {
  background: linear-gradient(90deg, rgba(0, 0, 0, 0.07) 8%, rgba(178, 58, 18, 0.16) 34%, rgba(0, 0, 0, 0.07) 60%);
  background-size: 220% 100%;
}
[data-theme="light"] .chat-empty__glyph,
.chat-widget[data-panel-mode="light"] .chat-empty__glyph { border-color: color-mix(in srgb, var(--chat-accent) 40%, transparent); }
[data-theme="light"] .chat-empty__note,
.chat-widget[data-panel-mode="light"] .chat-empty__note { color: rgba(16, 13, 10, 0.62); }
[data-theme="light"] .chat-plaque,
.chat-widget[data-panel-mode="light"] .chat-plaque { background: rgba(0, 0, 0, 0.03); border-color: rgba(0, 0, 0, 0.1); }
[data-theme="light"] .chat-plaque__label,
.chat-widget[data-panel-mode="light"] .chat-plaque__label { color: rgba(16, 13, 10, 0.62); }
[data-theme="light"] .chat-veil,
.chat-widget[data-panel-mode="light"] .chat-veil { background: radial-gradient(120% 90% at 50% 0%, transparent 40%, rgba(16, 13, 10, 0.6) 100%); }
[data-theme="light"] .chat-foot,
.chat-widget[data-panel-mode="light"] .chat-foot { border-top-color: rgba(0, 0, 0, 0.07); background: linear-gradient(0deg, rgba(255, 255, 255, 0.5), transparent 70%); }
[data-theme="light"] .chat-attach img,
.chat-widget[data-panel-mode="light"] .chat-attach img { border-color: rgba(0, 0, 0, 0.12); box-shadow: 0 3px 10px rgba(0, 0, 0, 0.14); }
[data-theme="light"] .chat-attach button,
.chat-widget[data-panel-mode="light"] .chat-attach button {
  background: #ffffff;
  color: #16130f;
  border-color: rgba(0, 0, 0, 0.16);
}
[data-theme="light"] .chat-attach button:hover,
.chat-widget[data-panel-mode="light"] .chat-attach button:hover {
  background: var(--chat-accent);
  color: var(--chat-accent-ink);
  border-color: transparent;
}
[data-theme="light"] .chat-launcher__label,
.chat-widget[data-panel-mode="light"] .chat-launcher__label {
  background: rgba(255, 255, 255, 0.82);
  border-color: rgba(0, 0, 0, 0.11);
  color: rgba(16, 13, 10, 0.66);
}
[data-theme="light"] .chat-empty__glyph::after,
[data-theme="light"] .chat-plaque__glyph,
.chat-widget[data-panel-mode="light"] .chat-empty__glyph::after,
.chat-widget[data-panel-mode="light"] .chat-plaque__glyph { background-color: #16130f; }

/* ==================================================================
 * 11. Mobile sheet + dock launcher
 * ================================================================== */

@media (max-width: 640px) {
  .chat-widget { right: 12px; bottom: 12px; }
  .chat-widget[data-position="left"] { left: 12px; right: auto; }

  .chat-widget[data-state="open"] .chat-launcher-wrap {
    opacity: 0;
    visibility: hidden;
    transform: translateY(6px);
    transition: opacity 200ms, transform 200ms var(--chat-ease), visibility 0s 200ms;
  }

  .chat-launcher { width: 54px; height: 54px; }
  .chat-launcher__label { display: none; }
  .chat-widget[data-launcher="pill"] .chat-launcher__label { display: none; }

  .chat-panel {
    position: fixed;
    inset: 0;
    width: 100vw;
    height: 100dvh;
    max-height: 100dvh;
    border-radius: var(--chat-radius) var(--chat-radius) 0 0;
    border-left: 0;
    border-right: 0;
    animation: chat-sheet-in 340ms var(--chat-ease) both;
  }
  @keyframes chat-sheet-in {
    from { opacity: 0; transform: translateY(5%); }
    to   { opacity: 1; transform: none; }
  }

  .chat-panel__handle { display: block; }

  .chat-head { padding-top: 20px; }
  .chat-head__band { padding-top: calc(18px * var(--chat-density)); }

  .chat-widget[data-launcher="dock"] .chat-launcher-wrap {
    position: fixed;
    left: 12px;
    right: 12px;
    bottom: calc(12px + env(safe-area-inset-bottom, 0px));
    z-index: 2;
  }
  .chat-widget[data-launcher="dock"] .chat-launcher {
    width: 100%;
    height: 54px;
    border-radius: 999px;
    display: flex;
    align-items: center;
  }
  .chat-widget[data-launcher="dock"] .chat-launcher__monogram {
    position: absolute;
    left: 9px;
    width: 36px;
    height: 36px;
    border-radius: 999px;
    display: grid;
    place-items: center;
    background: rgba(0, 0, 0, 0.18);
    font-size: 15px;
  }
  .chat-widget[data-launcher="dock"] .chat-launcher__ring { inset: -4px; border-radius: 999px; }
  .chat-widget[data-launcher="dock"] .chat-launcher__badge { top: -2px; right: 14px; }
  .chat-widget[data-launcher="dock"] .chat-launcher__label {
    display: inline-block;
    position: static;
    opacity: 1;
    transform: none;
    margin-left: 54px;
    border: 0;
    background: transparent;
    padding: 0;
    color: currentColor;
    font-weight: 600;
    letter-spacing: 0.14em;
    overflow: hidden;
    text-overflow: ellipsis;
  }

  .chat-intro { padding: 20px 18px 14px; }
  .chat-intro__lead { font-size: calc(var(--chat-type) * 1.35); }
  .chat-messages { padding: 12px 14px 6px; }
  .chat-msg { max-width: 92%; }

  .chat-foot { padding: 8px 12px calc(10px + env(safe-area-inset-bottom, 0px)); }
  .chat-foot__note { display: none; }
  .chat-attachments { padding-bottom: calc(env(safe-area-inset-bottom, 0px) * 0.5); }
}

/* ==================================================================
 * 12. Motion, forced colours, print
 * ================================================================== */

@media (prefers-reduced-motion: reduce) {
  .chat-panel { animation: none; }
  .chat-head__aurora::before,
  .chat-head__aurora::after { animation: none; transform: none; }
  .chat-head::after { display: none; }
  .chat-head__hero-img { animation: none; }
  .chat-panel__handle,
  .chat-launcher,
  .chat-launcher__monogram,
  .chat-launcher__icon,
  .chat-launcher__badge,
  .chat-msg,
  .chat-msg__time,
  .chat-skeleton__line,
  .chat-typing__dots i,
  .chat-attachments-strip a,
  .chat-card,
  .chat-quick button,
  .chat-compose__send,
  .chat-compose__tool,
  .chat-head__btn,
  .chat-attach button,
  .chat-veil { animation: none !important; transition: none !important; }
  .chat-launcher__ring { animation: none; opacity: 0.35; }
  .chat-skeleton__line { background: var(--chat-glass); background-size: auto; }
  .chat-veil { animation: none; opacity: 1; }
  .chat-body, .chat-messages { scroll-behavior: auto; }
}

@media (forced-colors: active) {
  .chat-panel, .chat-head, .chat-foot, .chat-email, .chat-card,
  .chat-compose__field, .chat-field input, .chat-quick button { background: Canvas; }
  .chat-panel, .chat-head, .chat-foot, .chat-card,
  .chat-compose__field, .chat-quick button { border-color: CanvasText; }
  .chat-head__aurora, .chat-head__grain, .chat-panel::before, .chat-head::after { display: none; }
  .chat-launcher, .chat-compose__send, .chat-btn--primary {
    forced-color-adjust: none;
    background: var(--chat-accent);
    color: var(--chat-accent-ink, #0a0a0a);
  }
}

@media print {
  .chat-widget { display: none !important; }
}